FAQ

reservations

We are now accepting reservation for groups of 6 to 16.

Follow the link to submit a reservation request.

Your reservation is not confirmed until you receive a confirmation email.
Please note, all reservations are for our dining room only. We do not accept reservations for our patio, however if a table is available upon arrival we would be more than happy to seat you there.
Please let us know if you are running late, we will hold your reserved table for a 15 minute grace period before we open it up for walk-ins.
All reservations are for 2 hour time slots, if you would like a longer time slot please note that in your request.
For parties of 6 or more gratuity will be included on the bill, for parties of more than 16 please contact us at reservations@shelterbrewing.ca
We are a 19+ establishment please make sure all guests have valid government issued picture ID

Minors

We are a 19+ establishment

Minors welcome until 7pm and must be accompanied by a parent or a legal guardian.

All patrons must have 2 valid pieces of physical I.D. on them. You will be asked to leave our establishment if you are unable to provide valid I.D.

private bookings

Please inquire at sarah@shelterbrewing.ca

Dylan & cam’s

Takeout is available for order in person only from our taproom from 3pm to 9:30pm Tuesday through Saturday and 4pm to 8pm Sunday.

Please note we do not take orders over the phone.

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See Dylan and Cam’s menu.

Last call for kitchen between 9:30pm - 9:45pm daily

For all catering or food inquires please email Dylan & Cam’s at dylanandcams@gmail.com

Beer To-go

We do not offer growler fills. Our beers are available in 473ml and 355ml cans from our beer to-go fridge.

Please note we are a nano brewery and not a large production brewery and there may be times that not all our beers are available to-go.

Online ORDERS

All merchandise and beer to-go purchased through our website is available for PICK UP ONLY. We do not ship or deliver.

Online orders must be picked up within one week.

Gift Cards

Squarespace gift cards purchased through our website can be used both online and in our taproom. These gift cards come with their own unique code which can be used towards online merchandise and beer to-go, or in person from our taproom.

Physical gift cards are available from our taproom and can be used in person only and are not able to be used on our website.

return policy

We do not accept returns on beer to go.

In the case of a product defect please email us at info@shelterbrewing.ca

Merchandise can be exchanged for another size/style OR we will issue a gift card for the total/difference.

Glassware, and headwear are final sale.

Code of Conduct

Shelter Brewing Company is committed to providing a welcoming and safe environment for everyone. We have a zero-tolerance policy on hateful, sexist, racist, homophobic, and transphobic actions or speech, as well as unwanted sexual conduct or harassments.

Any harmful acts such as violence, intimidation, bullying, theft, etc. are prohibited and will result in removal from the premises.

We reserve the right to remove and/or ban any patron from our establishment.

Patio Guidelines

We welcome your furry friends on our patio, but please note our patio is small and we ask that your pet does not infringe on the comfort of other guests or the ability for our staff to provide service. Please take a moment to look over our patio pet policy.

NO POOR BEHAVIOUR - You and your pet will be asked to leave at any sign of aggression towards other people or other pets. Other poor behaviour including jumping, barking, biting, eating from the table.

KEEP THEM CLOSE - Pets must be kept on a short leash at all times, and cannot be under foot of staff or guests, blocking access between tables, the patio entrance, or aisle.
PETS ON THE FLOOR - Pets are not permitted on tables or seating.
DISHWARE IS FOR PEOPLE NOT PETS - We will be happy to bring a water dish and treat out for your pet.
NO PETS IN THE TAPROOM - Outside only, pets are not allowed inside the taproom at any time.
CLEAN UP - Owners will be responsible for the clean-up of any mess made by their pets, doggie bags are available.
3 BARKS YOU’RE OUT – While we love having you and your furry pals on the patio, if your pet is not following the above guidelines we will have to ask you to leave.